Order FAQs

How much is shipping and how long does it take?

See Shipping page for details


Do you ship outside of the US?

Unfortunately at this time, we are not able to ship internationally from purchases made on this site.

We DO ship worldwide from our Etsy shop. Visit our Etsy shop here.

Are you in Canada 🇨🇦? We do sell on Amazon.ca. Visit our shop here.

Are you in the UK 🇬🇧? We sell on Amazon.co.uk. Visit our shop here.

What is your return policy?

We want you to be 100% satisfied with your order. If you are not happy for any reason, you can return any product purchased on our website as long as the product is returned within 30 days of purchase, in unused condition.

See full policy on Returns & Refunds 

If I return a product, will you refund my shipping?

If the item was not damaged, defective or incorrect, you will have to pay return shipping costs for getting the returned product back to us.

Once we receive your returned product, we will refund the full amount of your original order (including any shipping paid for you to originally receive the product).

If the item received was damaged, defective or incorrect, you will not need to pay any shipping costs or replacement fees.

What payment methods do you take?

We accept Visa, Mastercard, American Express, Discover, Diners Club, Apple Pay, Google Pay and Shop Pay.

Need help with something?

If you have any questions or need help with an order, please email us.

feedback@sunnystreak.com

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